STUDIO SPARK · REEF GUARDIAN
How can we help?
Contact Studio SPARK for help with Reef Guardian, purchases, saved progress, or a problem in the game.
Tell us what happened
- Your device model and game version.
- Your Player ID, if available. You can still contact us without it.
- A short description of the problem and when it happened.
- An optional screenshot with unrelated personal details hidden.
A purchase did not arrive
Include the product name, purchase date, and the relevant store order or transaction reference. Do not send card numbers, your Apple or Google password, verification codes, or a full bank statement. Avoid buying the item again while the first purchase is being investigated.
For an Apple refund request, use Apple’s Report a Problem. Refund eligibility and your statutory rights are not changed by contacting support.
Saved progress or account access
Tell us whether you were playing as a guest or using a linked account. If you still have access to your progress, avoid uninstalling the game or clearing its data while we investigate. Recovering guest progress is not guaranteed.
Privacy and deletion
For access, correction, or deletion requests, see Account & data requests. You do not need to log in to this website.